Lobster Mobile vs Hits Mobile Review for Mobile Phone Users in Spain
What You Need to Know About Lobster Mobile vs. Hits Mobile in Spain
When you don’t want to sign up with the biggest mobile providers in Spain, it is a good idea to check out the alternative. Although Vodafone and Movistar are popular networks and are used by expats, their back up and customer services are lacking in quality. Both networks have dedicated shops, but many regular users say the shop service lacks a certain something.
Recently, Lobster Mobile has entered the Spanish and expat mobile phone market. It is not as yet the most popular network, but if you believe Lobster mobile reviews, the company is growing rapidly. Still, Lobster Mobile is a newcomer to the Spanish mobile telecom market.
Who owns Lobster Mobile? Lobster Mobile is owned by Gibtelecom and is an ISO9001 certified Company. The company also holds a “Recognised for Excellence” accreditation from the European Foundation for Quality Management.
What You Need to Know About Lobster Mobile In a Nutshell
Lobster operates from their offices in Gibraltar, and you can reach the team by calling 1661 for free. Switching is easy, and the company will send you a SIM card in the post. Once you receive your SIM card, all you need to do is to activate it.
You can pay using your credit or debit card and the payment is processed by Worldpay. Customer service is available in both English and Spanish and you can contact the company 7 days per week.
Available Lobster Mobile Plans:
2 GB per month will cost you €12 and includes unlimited calls and texts to in Spain and to the UK along with other countries.
7 GB per month costs €18 and also includes unlimited calls and texts.
15 GB is also available at a cost of €24 per month along with unlimited calls and texts.
The first month is free which is one of the benefits of using Lobster mobile. The price includes IVA, and you can pay using the Lobster Mobile App.
The current ongoing promotion is valid until 31 July 2019, and restricted to the first 5,000 customers. Other services are available as well but they come at an extra cost.
Pros of using Lobster include:
Cons of using the Lobster Mobile:
What You Need to Know About Hits Mobile
Hits Mobile has part of the UK Spanish mobile market for some time now. Like Lobster Mobile, it is one of those companies which both British expats and other expats like to sign up. The company offers a variety of payment plans. You can also top your balance using the Hits Mobile App, calling the company and automatic top-up payments.
Available Hits Mobile Plans:
3 GB costs €4.90 and includes 100 minutes. With this package, you also get 1000 minutes free between Hits users.
4 GB costs €9.90 and comes with unlimited minutes.
8 GB costs €14.90 per month and also comes 1000 minutes free
12 GB is €19.90 per month and comes with 1000 minutes which can be used for both national and international calls. You also get 1000 minutes for free between Hits customers.
Pros of using Hits Mobile in Spain:
Cons of using Hits Mobile in Spain:
The Hits Mobile Loyalty Program
The Hits loyalty program is easy to use and not confusing at all. When you have accumulated 5,000 points you get a €10 top up for free. Collect 10,000 and you will get a €20. Your points never expire and you make your claim by phoning the Hits freephone number.
Both companies have an App available for easy top-ups and you can log in to manage your account on the respective websites. Hits as a company has a few more shops and representatives than Lobster, but don’t forget Lobster is a newcomer to the mobile phone market in Spain.
With Hits and Lobster you can manage your packages online which is great if you are traveling, or in between the UK and Spain.
Hits Mobile runs a range of offers on their handsets. At the moment, they are offering Wilco Sunny 3 mobile phone complete with Android 8.1 and 5” screen. Battery standby 360 hours and a Talk time off 14.4 hours. The cost of the phone is €59 and shipping is included.
I have been using Hits mobile for some time now and not had any problems. In fact, I was even able to use the web site and top up my phone while on holiday in Egypt, the States and on a cruise. And yes, I have saved money by using the Hits loyalty program, and I have found the customer service team very good.
It is a personal choice and it all depends on what low cost mobile package is right for you.
Recently, Lobster Mobile has entered the Spanish and expat mobile phone market. It is not as yet the most popular network, but if you believe Lobster mobile reviews, the company is growing rapidly. Still, Lobster Mobile is a newcomer to the Spanish mobile telecom market.
Who owns Lobster Mobile? Lobster Mobile is owned by Gibtelecom and is an ISO9001 certified Company. The company also holds a “Recognised for Excellence” accreditation from the European Foundation for Quality Management.
What You Need to Know About Lobster Mobile In a Nutshell
Lobster operates from their offices in Gibraltar, and you can reach the team by calling 1661 for free. Switching is easy, and the company will send you a SIM card in the post. Once you receive your SIM card, all you need to do is to activate it.
You can pay using your credit or debit card and the payment is processed by Worldpay. Customer service is available in both English and Spanish and you can contact the company 7 days per week.
Available Lobster Mobile Plans:
2 GB per month will cost you €12 and includes unlimited calls and texts to in Spain and to the UK along with other countries.
7 GB per month costs €18 and also includes unlimited calls and texts.
15 GB is also available at a cost of €24 per month along with unlimited calls and texts.
The first month is free which is one of the benefits of using Lobster mobile. The price includes IVA, and you can pay using the Lobster Mobile App.
The current ongoing promotion is valid until 31 July 2019, and restricted to the first 5,000 customers. Other services are available as well but they come at an extra cost.
Pros of using Lobster include:
- Pay per month
- Stop and start as you like
- You can keep your number
- Coverage using the Movistar Network
- Easy to use website
- Friendly customer service
- Easy to top up
Cons of using the Lobster Mobile:
- The company does not sell handsets
- No loyalty program currently available
- Service only available in Spanish and English
What You Need to Know About Hits Mobile
Hits Mobile has part of the UK Spanish mobile market for some time now. Like Lobster Mobile, it is one of those companies which both British expats and other expats like to sign up. The company offers a variety of payment plans. You can also top your balance using the Hits Mobile App, calling the company and automatic top-up payments.
Available Hits Mobile Plans:
3 GB costs €4.90 and includes 100 minutes. With this package, you also get 1000 minutes free between Hits users.
4 GB costs €9.90 and comes with unlimited minutes.
8 GB costs €14.90 per month and also comes 1000 minutes free
12 GB is €19.90 per month and comes with 1000 minutes which can be used for both national and international calls. You also get 1000 minutes for free between Hits customers.
Pros of using Hits Mobile in Spain:
- Pay per month
- Choice of top ups
- Vodafone 4 G network
- Handset sales and offers
- Top up Online and get a 5% discount
- Loyalty program
- Customer service available in English, Spanish and German
- Keep your number
Cons of using Hits Mobile in Spain:
- The website leaves a bit to be desired
- Not all operators speak good English but most do
The Hits Mobile Loyalty Program
The Hits loyalty program is easy to use and not confusing at all. When you have accumulated 5,000 points you get a €10 top up for free. Collect 10,000 and you will get a €20. Your points never expire and you make your claim by phoning the Hits freephone number.
Both companies have an App available for easy top-ups and you can log in to manage your account on the respective websites. Hits as a company has a few more shops and representatives than Lobster, but don’t forget Lobster is a newcomer to the mobile phone market in Spain.
With Hits and Lobster you can manage your packages online which is great if you are traveling, or in between the UK and Spain.
Hits Mobile runs a range of offers on their handsets. At the moment, they are offering Wilco Sunny 3 mobile phone complete with Android 8.1 and 5” screen. Battery standby 360 hours and a Talk time off 14.4 hours. The cost of the phone is €59 and shipping is included.
I have been using Hits mobile for some time now and not had any problems. In fact, I was even able to use the web site and top up my phone while on holiday in Egypt, the States and on a cruise. And yes, I have saved money by using the Hits loyalty program, and I have found the customer service team very good.
It is a personal choice and it all depends on what low cost mobile package is right for you.
